After you change the list
Follow-up observation
Changing the Saturday list is work. A follow-up visit is how you find out whether the waiting chairs noticed.
After an on-site study, many owners add ten minutes between colour and cut, or stop taking walk-ins after the 11 a.m. list is full. Those changes live in the booking app and at the desk.
We come back on a day that looks like the first one — same sort of list, same number of chairs — and write whether the door wait shortened, lengthened, or simply moved to another hour.
Who it is for
Owners who changed the way slots are packed or how reception calls names, and want a second pair of eyes on a matching day.
What you receive
A short comparison: the first session’s wait pattern against this one, without pretending one Tuesday proves a year.
Included
- A return visit on a day with a similar booking density
- The same style of timed log as the first study
- A short comparison letter
Not included
- A new full-day study of a different premises
- Training sessions for staff
How the work runs
- You tell us what you changed — buffers, walk-in rules, check-in order.
- We pick a comparable weekday and hours.
- The letter sets the two logs beside each other.
Preparation
Share the first study’s date so we match chair count and typical density. Do not empty the list to look calmer.
Limits
We only compare with our own earlier log. A follow-up is not offered as a first visit.